GLOBALNI PARTNER U LOGISTICI

On November 9th, swiss mail solutions officially reopened the post, parcel and office supplies shop in Sankt Poelten, Austria. After several months of renovations, the 1st sms retail outlet opened its door to the customers, providing wide scope of postal services: postal services as PostPartner…

Austrian subsidiary of Swiss fulfilment provider swiss mail solutions winning lawsuit against Austrian Post about international registered mail items. swiss mail solutions operates several fulfilment warehouses within and outside the European Union. In these warehouses, sms processes the orders of its e-commerce customers and packs and dispatches…

sms has grown over the years to spread its presence all over the globe, giving its client’s easy entrance into many markets. Springtime in 2016 it made an expansion East and opened its office in Hong Kong, taking its first steps to entering the arena…

swiss mail solutions is proud to announce that it will be participating at the China International Internet and E-Commerce Expo in Shenzhen. Taking place from October 12th until 14th, sms will be present with a booth during the expo, meeting people from various interconnected industries in order…

As November is forecasted to be the most profitable month in 2017 for e-commerce businesses (namely due to Chinese singles day, black Friday and cyber Monday all falling within that month), many are adjusting their online presence and prepare accordingly. Having in mind that online…

What is EasyCommerce: EasyCommerce is a new online platform that allows you to track and control your goods and deliveries online from anywhere, all on one platform. It tracks and records everything about your orders and stocks within our warehouses, and allows you to add…

The growth of e-commerce as a business trend in the age of technology has had repercussions that rippled throughout the business world. This effected the logistics and warehousing world as much as all other aspects of business, as successfully maintaining and growing an online business…

Companies have made different efforts and concluded different rules when it comes to branding, but one aspect of these methods brings the customer to the forefront and creates a bond with the brand – Brand personality. This is simply the method of creating a personality…

First blog post has featured one section of trends that are emerging in eCommerce during 2017. We have named fast delivery, mobile, online chat and personalization amongst top four trends which does not mean that other are not quite as important. Customer experience in that…

Oh, Valentine’s day! 14th of February right after Christmas and New Year is one of the most popular gift-giving occasions. It is when people regardless of their budget find a way to express their love and care by buying lavishing gifts to the loved ones….

Year by year customer’s taste is getting modified and companies should follow the pace of trend in order to achieve best customers satisfaction rate. When speaking of online customers, this holds even greater value because those customers are not holding strong brand/ platform loyalty. Online…

The following infographic shows statistics in respect to 2016 eCommerce behavior and what is to be expected in 2017. Behavior pattern of consumers all around the globe when faced in with online consumption, from how many of them have shopped, to which generation groups have extensively practiced…

Managing ecommerce store in its introductory stage is far away from being simple. It requires dedication, firm goal set and enough budget to survive constant fluctuation of expenses. Industry as such and nature of work within ecommerce dictates that you will be serving wide portfolio…

Cyber Monday to retailers mean completion of promotions and sales at least for month of November before Christmas and New Years theme begins. Prior to CM, sales were produced for Thanksgiving and Black Friday too. Winter season is in fact the busiest time of the…

Ever growing number of online sales whether being brick and mortar (B&M) with small online shop or pure play stores, they all have created an urge for top-notch inventory management system and logistic support. Big quantity of products and produced demand entail extra care and…

Swiss mail solutions (SMS) is joining World Mail & Express Asia Conference in Singapore from November 14-16. Highly impactful and influential event that takes place every year where likeminded individuals share their knowledge for the given industry. Theme of the year is concentrated on disruptive…

In May this year swiss mail solutions participated at the Post Expo conference and exhibition which took place in Hong Kong from 24th to 26th. At the conference event the CEO of sms Switzerland George Weidinger presented the company’s view on the development of the…

As of September 2015 the Swiss based postal company swiss mail solutions starts its sales activities in Asia from its office in Hong Kong. As an independent operator in the cross border postal business sms can provide a wide range of integrated postal services using…

My last investigation led me through sms’ spacious warehouse in Herzogenburg. Storing products for various clients is only the first step in supporting companies in their ecommerce endeavors though. That is surely a good reason to shed light on the following steps that are necessary…

Last week’s ‘work scene investigation’ introduced the customer care team and its tasks, this edition is dedicated to a very different area. The focus will be on swiss mail solutions’ warehouses. The hard facts clarify the use of the plural: sms operates two warehouses at the…

WSI (work scene investigation): sms – part 1: ‘Customer care central’ swiss mail solutions supports clients from all over the world and provides an extensive range of fulfilment solutions. Let’s play detective and find out how sms fulfils its role as a vital partner for…

swiss mail solutions evolves steadily in order to meet and master the challenges of new projects. Therefore, support in the form of new team members is always welcome. Fatoumata has joined us recently. As a vital part of the customer care team she attends to…

swiss mail solutions‘ team has been joined recently by Christoph, a colleague with long-term industry experience. He takes on the role of head of back office management. Fulfilling this position, he establishes a close connection between the processing department and sms’ operations. In other words,…

If you visit our blog regularly, you might have noticed a new name there. Yes, it is the same one that you find above these lines, marking their author. And yes, that is an obvious clue as to Ursula’s domain. She is part of swiss…

Sihem regularly greets people with bonjour, the French way of saying hello. She started her job as a customer care assistant for our clients at swiss mail solutions in January. Her area of expertise is clearly French. Sihem talks to French-speaking customers in their native…

Manuel’s speciality is obvious: As an extremely computer-savvy person he is predestined for swiss mail solutions’ IT crew. He reinforced the team at the beginning of the year. Manuel is now handling and developing the web-based merchandise management system and has become a vital part…

You might have already noticed that there’s something different at swiss mail solutions. 2015 brought about a lot of changes. First and most obvious is the new design of our homepage. Age exerted its deleterious effects on our website. Therefore, we opted for virtual aesthetic…

At the beginning of 2015 Georg Weidinger, CEO of swiss mail solutions, was officially confirmed as a new member of the board of directors of the renowned Chamber of Commerce Switzerland – Austria – Liechtenstein. He is now among several leading ladies and gentlemen from…

At the occasion of this year’s World Mail and Express Conference held in Kuala Lumpur, Malaysia, the CEO of swiss mail solutions, Georg Weidinger, was invited to speak about his view on the developments of the e-commerce business. With special attention to the e-commerce volume…

We store our customer’s goods in our bonded warehouse in Belgrade where they are packed and made ready for shipment. All orders received till 2 pm are processed the same day to Austria where they are handed over to Austrian Post for European distribution. In…

swiss mail solutions’ grand opening party was held on February 20th 2014 in Herzogenburg near Vienna, Austria. In a pleasant atmosphere on the premises of the subsidiary in Herzogenburg a large number of guests, clients and associates gathered to celebrate the opening. At the opening…

Developing profitability through an international network Effective from January 1st 2014, Georg Weidinger – the former CEO of Swiss Post International Austria – will be taking over St. Galen’s (Switzerland) based swiss mail solutions GmbH. Founded in 2012, swiss mail solutions is focused on providing…

All companies tend to have all the services they need in-house. Sure, qualities of service and of the end-product are always of the utmost importance as those are the factors that keep your clients coming back to you. And all of us want those returning…

Swiss Mail Solutions was one of the participants at the “World Mail & Express Asia Pacific Conference” 2013, held in beautiful Bali, Indonesia, from November 4th – 6th. The “World Mail & Express Asia Pacific Conference” is dedicated to developing the cross-border mail channels that…

Dear customers, We are proud to inform you that the new facilities of Swiss Mail Solutions started their operation on October 1st 2013. The warehouse and storage facilities are new, outfitted with the latest equipment and running at full speed – all of our services…

Thank you for visiting our website. On Swiss Mail Solutions official Blog you will have an opportunity to read interesting news from the industry. We will be also publishing news and updates regarding our service portfolio, so stay updated by signing to our newsletters database….